Privacy Policy
At Smart Price Packaging, we are committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, and communications. We comply with the California Consumer Privacy Act (CCPA) to ensure your personal and business information remains secure and confidential.
- Information We Collect
We collect various types of information in the course of conducting business and providing packaging solutions to our clients. The information collected includes:
Personal Information
- Full Name
- Business Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Job Title (if applicable)
Company and Order Information
- Company registration and tax information (if applicable)
- Product preferences and specifications
- Order history and invoices
- Artwork files and design uploads
Payment Information
We use secure third-party payment processors (e.g., Stripe, PayPal) and do not store full credit card numbers or sensitive financial details on our servers. Billing information may be stored securely to complete transactions and recurring orders.
Website Usage Information
When you visit our website (www.smartpricepackaging.com), we may collect:
- IP address
- Browser type
- Device information
- Referral URLs
- Pages visited
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- To fulfill your orders and provide customized packaging solutions
- To communicate with you about orders, quotes, invoices, delivery updates, and support requests
- To send marketing communications and product updates (only if you opt-in)
- To improve our website, services, and customer experience
- To detect and prevent fraud, abuse, or unauthorized transactions
- To comply with legal and regulatory requirements
Sharing Your Information
We do not sell or rent your personal or business information to third parties. However, we may share your data with the following entities under specific conditions:
- Service Providers and Partners: Such as shipping carriers, payment processors, IT service providers, and marketing platforms who help us fulfill services.
- Government or Regulatory Authorities: If required by law, court order, or regulation, we may disclose information to the appropriate legal authorities.
- Business Transfers: In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new entity, with privacy protections intact.
All third parties we work with are contractually obligated to maintain the confidentiality and security of your data.
Cookies and Tracking Technologies
Smart Price Packaging uses cookies and similar technologies to enhance user experience and analyze website performance.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function (e.g., shopping cart, login).
- Analytics Cookies: Help us understand how users interact with the site (e.g., Google Analytics).
- Functional Cookies: Enable additional features like saving your preferences.
- Marketing Cookies: Used only if you opt-in for promotions or newsletters.
You may choose to disable cookies via your browser settings. However, this may affect website functionality.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, including:
- For completing transactions and providing services
- For maintaining legal, accounting, or reporting obligations
- For improving service quality and customer experience
When information is no longer needed, it is securely deleted or anonymized.
Data Security
We implement a range of security measures to protect your information, including:
- Secure Socket Layer (SSL) encryption
- Firewall protection
- Access controls and user authentication
- Secure data storage and backups
While we take reasonable precautions, no system can guarantee absolute security. You are also responsible for safeguarding your login credentials and accessing our services from secure devices.
Your Rights and Choices
Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request corrections to inaccurate or incomplete information
- Deletion: Request that your information be deleted (subject to legal obligations)
- Objection: Object to specific uses of your information
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly
To exercise any of these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to external websites that are not operated by Smart Price Packaging. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any information.
Children’s Privacy
Smart Price Packaging provides services strictly to businesses. We do not knowingly collect personal information from individuals under the age of 18. If you believe we may have collected such data inadvertently, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technologies. When we do, the updated version will be posted on our website with the effective date at the top.
We encourage you to review this page periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions about this Privacy Policy or need to update your information, you can contact us at:
Smart Price Packaging
Email: info@smartpricepackaging.com
Mailing Address: 444 Alaska Avenue,
Torrance, CA 90503
Website: www.smartpricepackaging.com
By using our services or website, you agree to the terms outlined in this Privacy Policy.
This notice discloses the privacy practices of Smart Price Packaging. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information collection, use, and sharing.
Confidentiality of services.
Originality of content.
We are the sole owners of the information collected on this site. We only have access to information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Unless you ask us not to, we may contact you via email or phone to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do any of the following actions at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We protect your information offline. Only employees and contractors who need the information to perform a specific job (for example, billing or the services ordered) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Payment
In order to process your order, we may need to collect personal information about you, such as your name, email address, billing address, and phone number). Credit card information is only handled by our third-party credit card provider (PayPal.com or Square).
IP Address and Cookies
Non-personal information such as your IP address is automatically recorded when you enter our website. This information is used only to diagnose server problems and site administration. Cookies are used on this site to enhance user experience and for collecting usage statistics.
Information About Our Products and Services
We make every effort to be as accurate as possible in describing the services and products offered by Smart Price Packaging. We do not warrant that the product or service descriptions, or any other content on this site, is accurate, complete, reliable, current, or free of error. Please call or email us immediately if you feel that the product or service you received from us differs from the descriptions on this website.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 323 207 5223 or contact us via email at info@smartpricepackaging.com
Confidentiality and Ownership
While many writing services require recognition or sales incentives, our service is 100% confidential. All communication and content developed or reviewed for the purposes of working together will never be disclosed to any other party under any circumstances. We reserve no rights to the products and services we provide. Everything we edit or write is considered the sole property of the client. If you contract with us, you, and only you, will be recognized as the author and/or owner of your material.
Originality
All original content we develop/ghostwrite for a client will be free of plagiarism and not copied from any other source. Any and all information submitted to a client that is inspired or researched from another source will be paraphrased and properly cited to ensure the material’s
Consumer Data Safety Measures
We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.
Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.
Pseudonym Policy
We hold a policy of using the pseudonym to ensure the following: With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.
