Welcome to Smart Price Packaging. These Terms and Conditions (“Terms”) govern your use of our website and all transactions, products, and services provided by Smart Price Packaging. By accessing or using our services, you agree to be legally bound by these Terms. If you do not agree, please do not use our services.

Company Overview

Smart Price Packaging is a B2B company that designs, manufactures, and delivers custom packaging solutions, including boxes, mailers, labels, and more for businesses across various industries.

Eligibility

To use our services, you must:

  • Be at least 18 years of age.
  • Be authorized to enter into contracts on behalf of a business.
  • Provide accurate and complete information during account creation and order placement.

Product Customization & Design Proofs

We specialize in custom packaging. All orders are manufactured according to the specifications provided by the customer.

  • Design Submissions: Customers are responsible for submitting accurate artwork and specifications. We are not liable for design errors once final approval is provided.
  • Proof Approval: A digital proof will be provided prior to production. It is your responsibility to carefully review and approve this proof. Production will only begin after written approval is received.
  • Color Accuracy: Due to variations in screen settings and print processes, exact color matching is not guaranteed. Slight variations are normal and do not qualify for returns or refunds.

Orders and Payments

  1. Order Placement

All orders must be placed through our website or directly with a Smart Price Packaging representative. A full quote and invoice will be provided before payment.

  1. Payment Terms
  • Full payment or an agreed deposit is required before production begins unless otherwise specified in writing.
  • We accept major credit cards, PayPal, and bank transfers.
  • Late payments may result in delays or cancellation of orders.
  1. Order Changes & Cancellations
  • Orders can only be modified or canceled prior to production.
  • Once production has started, no changes or cancellations can be made.
  • Any design or production service costs incurred before cancellation will be charged accordingly.

Shipping and Delivery

  • Delivery Timeline: Estimated delivery timelines are provided at the time of order. These are estimates and not guaranteed deadlines.
  • Shipping Partners: We use trusted third-party carriers (e.g., UPS, FedEx, DHL).
  • Delays: Smart Price Packaging is not responsible for delays caused by carriers, customs, or unforeseen circumstances beyond our control.
  • Shipping Costs: Quoted separately and based on weight, volume, and destination.
  • Risk of Loss: Risk of damage or loss passes to the customer once the goods are handed over to the shipping carrier.

Returns, Refunds & Claims

Since all products are made to order and customized, we do not accept returns unless the product is defective or there is a clear manufacturing error caused by Smart Price Packaging. For more details please refer to our Return and Refund policy.

Intellectual Property

  • Customer Content: All designs, logos, and content provided by customers remain their intellectual property. By submitting them to us, you grant Smart Price Packaging a non-exclusive right to use them solely for production purposes.
  • Smart Price Packaging Content: All website content, including images, copy, and templates, is owned by Smart Price Packaging and may not be reproduced or reused without written permission.

Limitation of Liability

Smart Price Packaging is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business interruption
  • Claims related to customer-provided content or incorrect order specifications

In all cases, our liability is strictly limited to the total amount paid by the customer for the affected order.

Force Majeure

We are not responsible for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to natural disasters, labor disputes, equipment failure, supply shortages, customs delays, pandemics, or government restrictions.

Privacy and Data Security

Please review our Privacy Policy for details on how we collect, use, and protect your personal and business information. By using our services, you consent to our data practices as outlined in the Privacy Policy.

Indemnification

You agree to indemnify and hold Smart Price Packaging harmless from any claims, liabilities, damages, and expenses (including legal fees) arising from:

  • Your misuse of our products or website
  • Violation of these Terms
  • Infringement of any third-party rights due to content you provide

Governing Law and Jurisdiction

These terms are governed by the laws of the State of California. Any disputes shall be resolved in the Superior Court of California in the county where our business is located.

Amendments

Smart Price Packaging reserves the right to update or modify these Terms at any time without prior notice. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes your acceptance of the revised Terms.

Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Smart Price Packaging

Website: www.smartpricepackaging.com
Email: info@smartpricepackaging.com
Address: 444 Alaska Avenue,
Torrance, CA 90503